Refund Policy
Last updated: October 21, 2026
1. 7-day withdrawal right
Because your purchase is made online, you may cancel within 7 calendar days of purchase, with no reason required (article 49 of Brazil's Consumer Protection Code).
We refund 100% of the amount paid, including taxes charged at checkout.
2. How to request
Email jvgravema@gmail.com with the subject "Refund", including your account email and, if available, your license key.
We confirm your request within 2 business days.
3. Refund timing and method
Refunds go back to the original payment method. Card refunds are requested within 5 business days and appear on your current or next statement, depending on your bank.
4. Access after refund
After a refund, the license is cancelled and access to the skill files is removed from your account. You must delete any downloaded copies. Videos you already created remain yours.
5. After 7 days
After the withdrawal period, there are no refunds for change of mind. If the skill has a defect that prevents use as described, contact us: we will fix it and, if we cannot within 30 days, refund you.
6. Abuse
Repeated purchase-and-refund requests or signs of copying and redistributing files may lead to account suspension, without prejudice to your statutory rights.